• With love Jan and Clare

Not so Close... Salon Re-opening

Jan and Clare have been working hard to make the safety changes required to open our salon again.

Salon re-opens

OUR SALON

✔ We have undertaken a thorough review of our salon and the services we offer

✔ We have rearranged our waiting, reception and treatment areas to adhere to social distancing guidelines

✔ All surfaces throughout the salon are cleaned regularly and wiped with the appropriate product between each treatment

✔ All items of equipment are cleaned and/or sterilised before and after every treatment. This includes all metal instruments, brushes, bowls, and tweezers

✔ One-use disposable items will be used where necessary (sustainable alternatives where possible)

✔ We will ensure adequate ventilation throughout the salon with doors and windows open where possible

OUR TEAM

✔ We have had training through our professional body to ensure Jan and I care for our customers in a safe, hygienic and professional manner

✔ We have researched and agreed on ways to adapt each treatment to uphold best practice, including hygiene and safety

✔ We have agreed social distancing for our team in communal areas

OUR TREATMENTS

✔ We have reviewed our treatment menu and removed treatments where we felt it necessary

✔ We will wear gloves, masks and other personal protective equipment (PPE) during treatments where required. We always wash our hands before and after every treatment

✔ PPE will be replaced after every treatment

✔ We will stay with you throughout your treatment – not venturing out of the room – to reduce the need to replace PPE and to minimise infection

GUEST ARRIVAL & RECEPTION

✔ We will greet you warmly but without a handshake or personal contact

✔ We will stagger customer arrival times to minimise close contact

✔ We will clean the reception area regularly

✔ Where possible we will escort you straight to the treatment area/room to avoid congestion in waiting areas

✔ We ask that you pay using card or other cashless means where possible

WE ASK YOU, OUR CUSTOMERS

✔ To arrive at the time agreed, to maximise social distancing

✔ To wash your hands and/or use hand sanitiser as directed before and after each treatment

✔ To wear face-masks supplied by us, where necessary

✔ To contact us and re-arrange your appointment, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self-isolating

✘ Do not come to the salon if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with Covid-19. We are happy to discuss any of your individual concerns, please feel free to speak with Jan or Clare

We reserve the right to amend or adjust these guidelines based on government policy and new research to protect the safety of all our staff and clients.

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The Close

High Street

Swineshead

Bedfordshire

MK44 2AA

TEL/MESSAGE: 07717110807 or 07729381085

EMAIL: clare@closehealthandbeauty.co.uk

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